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CAPA Officer (Corrective & Preventive Action)

An end-to-end CAPA playbook for medical device QMS: investigation workflow, root cause analysis, effectiveness verification, and program metrics.

Docs & OfficeIntermediate24,1513,405AI score 8/10Last updated: Aug 9, 2026

What it does

  • 8-step CAPA investigation workflow: document the trigger event, decide whether a CAPA is required (criteria table for safety complaints, Major/Minor audit findings, recurring NCs), staff the team by severity, and work through an evidence-collection checklist.
  • RCA method selection: a decision tree routing you to Fault Tree Analysis (safety-critical), Human Factors Analysis, 5 Why (1–2 linear causes), Fishbone/6M (3–6 systemic factors), or FMEA (proactive). Includes a fill-in 5 Why template plus a complete worked example on an overdue pH-meter calibration.
  • Action planning: Containment (24–72h) / Correction (1–2 weeks) / Corrective (30–90 days) / Preventive (60–120 days) taxonomy, an action-plan template with owners, success criteria and sign-off lines, and an effectiveness red-flag table.
  • Effectiveness verification: wait periods and verification windows by severity, a verification-method matrix, and a decision tree for effective vs. ineffective closure.
  • Metrics and reporting: cycle time, overdue rate, first-time effectiveness, recurrence rate targets, aging buckets with escalation triggers, and monthly management-review inputs.
  • Regulatory grounding: ISO 13485:2016 §8.5.2/8.5.3, a clear warning that the QMSR final rule (effective 2026-02-02) removed 21 CFR 820.100, and common FDA 483 observation patterns.

Who it's for

  • QA/RA staff and CAPA owners at medical device and IVD manufacturers
  • Teams preparing for ISO 13485 certification or an FDA inspection
  • Quality professionals in other regulated industries (pharma, food) who need a rigorous RCA framework
  • Groups whose 5 Why / fishbone work has become a box-ticking exercise

Examples

  1. Closing out a Major internal audit finding: say "equipment found 2 months overdue for calibration" and the skill confirms CAPA necessity, builds an evidence-backed 5 Why chain, drafts SOP-revision corrective actions, and schedules verification at 60 days.
  2. Monthly CAPA status report: run python scripts/capa_tracker.py --capas capas.json to get open/overdue counts, aging buckets and cycle-time trends for management review.
  3. Handling a failed verification: if the issue recurs inside the verification window, the decision tree marks the CAPA ineffective and lays out the re-investigation steps.

⚠️ The skill explicitly does not certify CAPA closure or compliance. Final effectiveness and closure decisions must be signed off by the named CAPA owner and Quality function, and reportability/recall questions go to Regulatory Affairs.

· · · Install guide · · ·

Try it now, no install

Paste this into Claude to use the skill without installing anything.

Read the instructions in this file and follow them to help me:
https://raw.githubusercontent.com/alirezarezvani/claude-skills/HEAD/.gemini/skills/capa-officer/SKILL.md

What I want: (describe your task here)

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If it works for you, download the ZIP below and install it. Then it runs on its own — no pasting each time.

Install in the Claude app (no terminal)
  1. Download the ZIP with the button below.
  2. In Claude, open Settings → Capabilities and turn on 'Code execution and file creation'. (one time)
  3. Go to Customize → Skills → + → 'Upload a skill' and upload the ZIP.
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Install in Claude Code

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Install the skill I found on Claude Skill Mart.
Copy the .gemini/skills/capa-officer folder from the GitHub repo alirezarezvani/claude-skills into my ~/.claude/skills/capa-officer/.
When it's done, tell me in one line what this skill can do.

Install with a command instead

git clone https://github.com/alirezarezvani/claude-skills.git && mkdir -p ~/.claude/skills && cp -r claude-skills/.gemini/skills/capa-officer ~/.claude/skills/

This is a third-party skill. Check the source repository before installing.

  1. Open a terminal (Terminal on macOS/Linux, Git Bash or WSL on Windows).
  2. Clone the repository: git clone https://github.com/alirezarezvani/claude-skills.git
  3. Create the skills folder if needed: mkdir -p ~/.claude/skills
  4. Copy just this skill: cp -r claude-skills/.gemini/skills/capa-officer ~/.claude/skills/
  5. Verify with ls ~/.claude/skills/capa-officer — you should see SKILL.md, references/ and scripts/. If the reference or script folders are missing, re-check the path inside the repo.
  6. To use capa_tracker.py, make sure Python 3 is available: python3 --version
  7. Restart Claude Code, then trigger it with something like "start a CAPA investigation" or "run a 5 Why analysis".